Frequently Asked Questions
Everything you need to know about shopping with gather here online.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
How can I track my package?
Once your order ships, you will receive an email with a direct link to the carrier's tracking page. You can also log into your account to view your order history and status.